Law firm offers help as dementia friends

Dealing with dementia can often by stressful for both the patient and their family.

Which is why North West law firm Napthens is championing the campaign to help people cope better with the often debilitating disease.

The firm, which provides a wide range of specialist services including wills and estate planning, and advises on Court of Protection issues, has trained up a number of its staff to be Dementia Champions who have themselves provided training to other colleagues and local businesses and communities they work with.

Napthens is one of the first businesses in Lancashire to become Dementia Champions with a number of staff trained in dealing with the condition and helping families to make the legal planning process as stress free as possible.

All reception areas across Napthens’ offices in Blackpool, Preston, Southport, Kendal, Penrith and Blackburn have become dementia friendly.

Kerry New colour

Kerry Beswick, Business Development Manager at Napthens (above), said: “Dementia affects such a large part of society but there is a significant lack of awareness on dementia and the impact it has on individuals living with the disease and their families.

“By training a number of our staff to become Dementia Friends, we have provided them with some understanding of dementia. This enables them to tailor their services to an individual’s particular needs to ensure the best possible level of customer service.

“The training provided means that our staff are more able to spot signs of dementia.  This is crucial to be aware of in any legal transaction as it is vital that our clients have a full understanding of any legal process they may be involved in.

“Being a Dementia Friendly business means we understand that it may be more comfortable for clients to be seen in their own home – so this is something we will offer to any client if it makes the process easier for them.”